Refunds / Returns / Cancellation Policies
Returns:
Pagers may be returned to pager99.com at your expense within 30 days of receipt for a refund less a 15% restocking fee and less shipping fees paid. After 30 days of receipt, there will be no refunds.
Returns should be addressed to:
(Ship via US Mail with a tracking number):
Pager99Attn: Product ReturnsPo box 99Vineland,NJ 08362
Exchanges:
You may exchange for another pager and receive full credit of your purchase price towards the new pager (less shipping fees and any airtime used) as long as the pager to be exchanged is in like new condition within 30 days of receipt. If any item is missing, broken or scratched, a return/exchange fee will apply.
Cancellations:
Refunds may be issued within the first 30 days of payment less a 15% cancellation fee.. If a request is made to cancel paging service after 30 days of payment date, no refunds will be issued.
Due to the nature of our prepaid paging offers which include substantial discounts for the prepayment of annual payments, we are unable to issue refunds for unused service, however we are able to credit your account for paging service for the future reconnect of your pager. This credit may be applied anytime within 12 months of your disconnect request and is transferable in the event you sell or give your pager to another individual.
If you pager should malfunction and no longer receives pages, please contact us immediately. We are unable to credit your account for service if you do not notify us first and request service be suspended during the time you are waiting for a replacement pager.